EXCEPTIONALLY

POSITIVE RESULTS

Shapiro Communications offers expert-driven communication development services and training programs that are available in both in-person and on-line formats.

Communication Training Programs

Our highly engaging, entertaining, and effective training services develop and enhance the interpersonal communication skills required to produce exceptionally satisfying experiences. By focusing on the three pillars of exceptionally human communication, TRUST, EMOTIONS, and REASON, we tether tried-and-true research with modern approaches to ensure your organization’s communication practices produce consistently positive results.

CUSTOMER EXPERIENCE WORKSHOPS

Whether hospitality, tourism, retail, wholesale, professional services, or B to B, generating an exceptionally positive customer, guest, or client experience is vital to ensuring your organization’s continued growth and success. Shapiro Communications understands the nuances and current research around creating that experience so those experiences work for you.

PUBLIC PRESENTATION COACHING

Even though we live in a high-tech world, the need for those distinct high-touch skills remain as important as ever. Public speaking is one such high-touch skill, and one that produces tremendous anxiety in most people. We have substantial experience in preparing individuals in this arena, providing the structure, tools and confidence-building exercises that will allow even the most apprehensive public speaker to come across as confident, sincerely, and most importantly, listened to.

FACILITATION SERVICES

Often times, challenging organizational decisions are best achieved when a neutral party is there to help guide the discussion in a mutually beneficial direction. Our facilitation services do just that, and by keeping all parties engaged and feeling valued, organizations are able to achieve results that may otherwise prove elusive.

ORGANIZATIONAL CULTURE CHANGE SUPPORT

When an organization embarks on any transformation, there a predictable barriers that can inhibit that change for being fully implemented. We work closely with organizations to that they can ensure that all organizational personnel feel personally empowered in this process. We bring in the latest research regarding successful organizational culture change and apply it to your situation, so that the change you are seeking is actually achieved…and with great success.

REACH OUT
TO SHAPIRO COMMUNICATIONS

Please send all email inquiries to info@shapirocommunications.com

Please make all phone inquiries to 215.805.1695

Shapiro Communications, LLC
245 S. 16th St.
Philadelphia, PA 19102

Brian Shapiro, President
(215) 805-1695 or bshapiro@shapirocommunications.com

Danette Wilson, VP Client Relations
(610) 850-5388 or dwilson@shapirocommunications.com

CONTACT US