EXCEPTIONALLY HUMAN EXPERIENCES!

Shapiro Communications is in the satisfaction business. Through our creative & engaging communication skills training, professional development services, and keynote presentations, we ensure your organization produces the most satisfying customer + employee + client experiences possible.

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LATEST FROM THE 'SHAPIRO COMMUNICATION'

Conscripted by the NFL Draft

Last month, the NFL is held it’s annual draft in Philadelphia.  The location, a stone’s throw from our neighborhood, was in front of the Philadelphia Museum of Art, home to

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Spring’s On-Time Arrival

For those who reside where winter’s imprint includes bare trees and prolonged icebox conditions, spring’s arrival is typically met with a gleeful enthusiasm. No matter how well one has adapted

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OUR CLIENTS' WORDS

SHAPIRO IN THE NEWS

Less Talk, More Communication

Broad Street Review – “It’s not what you say, it’s how you say it,” is something my mother knew, so she might not have needed communications expert Brian Shapiro, but most of us do.  In his book Exceptionally Human, Successful Communication in a Distracted World, Shapiro, a communications consultant and Penn faculty member in organizational dynamics, describes how spoken or written messages can be better understood and received, what he terms exceptionally human communication.

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Airport Aims to Make Good First Impression for Pope Visitors

6ABC.com – With that in mind 900 front line staffers are getting a refresher course on how to help potentially stressed out travelers. Brian Shapiro of Shapiro Communications, who helped in the training, explains, “Even if they don’t find that luggage at least the person knows that the folks here care about them.”

Read the Full Article on 6ABC.com >>

Airport, Hotel Employees Undergoing Special Training for Pope Francis

The Philadelphia Business Journal – The Philadelphia International Airport and the Greater Philadelphia Hotel Association will be working with Shapiro Communications in the months leading up to the World Meeting of Families and the papal visit.

Read the Full Article on Philadelphia Business Journal >>

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TO SHAPIRO COMMUNICATIONS

Please send all email inquiries to info@shapirocommunications.com

Please make all phone inquiries to 215.805.1695

Shapiro Communications, LLC
245 S. 16th St.
Philadelphia, PA 19102

Brian Shapiro, President
(215) 805-1695 or bshapiro@shapirocommunications.com

Danette Wilson, VP Client Relations
(610) 850-5388 or dwilson@shapirocommunications.com

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